H&M reported online sales up by 30% as it continues its strategy of integrating online and the store. H&M, ranked Elite in IRUK Top500 research, is rolling out services that enable shoppers to pick up and return online orders in the store, while also making offering more flexible payment options, faster delivery and improved search.
The fashion group is opening more stores in growth markets including Belarus, where the first H&M store is now trading, while consolidating existing stores in more mature markets. Earlier this year it said it would close 50 European stores while focusing on emerging markets.
Big-box retailers Walmart and Target have been among the most aggressive in adding a variety of delivery options to match consumer expectations that have been set by Amazon. But now department stores are also taking more aggressive steps to prove to shoppers that they too can win on fast delivery.
Macy’s announced that it will be testing free same-day delivery in select markets. Starting on October 1 2019, free same-day delivery will be available on orders of $75 or more in 30 markets. Normally, Macy’s charges an $8 fee on same-day delivery. Macy’s is partnering with Deliv to fulfill same-day orders.
In the end, we want to be in the inner city, because of the energy. In our creative company, we need this,’ says Rituals founder and CEO Raymond Cloosterman. Rituals has built up 350 stores in 15 countries, and reached thousands of shops, spas, department stores and hotels. Rituals now opens one or two new stores every week, which suggest that the organic growth is doing just fine. When I was in doubt I just went into the store and started selling and talking to our consumers. Then I saw the sparkle in the eyes of people, and I knew that we had something special.
Online fashion innovator Farfetch is shaking up the luxury retail sector while also enabling it to thrive anew. The biggest revolution in fashion retailing holds no inventory. It delivers all over the world, in some cities within 90 minutes, yet employs no drivers and owns no transport planes. It connects boutiques in Australia with fashionistas in Brazil, all at the click of a mouse. At the same time, using proprietary groundbreaking technology, it entices the most iconic of heritage fashion houses to partner on innovations that could change the way they do business forever.
Inditex is one of the world’s largest fashion retailers, with eight brands (Zara, Pull&Bear, Massimo Dutti, Bershka, Stradivarius, Oysho, Zara Home and Uterqüe) selling in its over 7,000 stores in 96 markets. For Inditex it is import to to create value beyond profit, putting people and the environment at the centre in the decision-making, and always striving to do and be better. Inditex has a clear sustainability strategy to contribute to a better environment in any aspect of the supply chain. Zara introduced a ship-from-store strategy for 2000 of its stores during the second half of 2018.